THE RESULTS OF HOME ISOLATION PROVIDING CARE SERVICES IN THE PRIMARY CARE UNIT, CHACHOENGSAO PROVINCE; A CASE STUDY OF CORONAVIRUS DISEASE 2019 ELDERLY PATIENTS

Abstract

The study design was evaluation research. The purpose of this research was to study theresults of home isolation providing care services for coronavirus disease 2019 elderly patientsin the primary care unit, in Chachoengsao province. The Purposive sampling group was personnelcaring for COVID-19 patients in community hospitals and in sub-district health promotionhospitals and elderly patients or relatives or caregivers of elderly patients with coronavirusdisease 2019, totaling 60 people by stratifi ed random sampling. The collected data from theprovision of care services for elderly patients with coronavirus disease 2019 at home isolation
in the primary care unit in Chachoengsao province (for staff) and in-depth interviews forelderly patients or their relatives or caregivers. Data were analyzed by descriptive statistics and
content analysis.
Evaluation results of home isolation providing care services for coronavirus disease 2019elderly patients in the primary care unit in Chachoengsao province found that the arrangementof patient care services is consistent with the established policy, the problems and needsof patients and suffi cient personnel and budget. There is clear planning, task assignmentand evaluation with the participation of all sectors to make the elderly patients, relativesand caregivers satisfi ed with the service provider of the primary care unit. The results of theevaluation as a whole have practiced at a high level. Considering all 4 factors, the environmental
factor, import, process and productivity factor was practiced at a high level in all aspects.The research results can be used to plan the development of a more effi cient care system forpatients to be effective.