Factors Influencing the Core Competency of Personnel Working in Community Hospital in Phangnga Province

Abstract

This descriptive cross-sectional study aimed to examine: 1) the levels of motivating and supporting factors among personnel, 2) the levels of core competencies of personnel, and 3) the factors influencing core competencies of personnel working in community hospitals in Phang Nga Province. The sample consisted of 225 participants, and data were collected from September 10 and September 25, 2025. The research instrument was a questionnaire validated by three experts, with an Item objective congruenceranged (IOC) value of 1 for all items. The reliability coefficients for motivation, support, and core competency scale were 0.884, 0.966, and 0.968, respectively. Data were analyzed using descriptive statistics and stepwise multiple regression analysis. The results revealed that the overall motivational factors were at a high level. When considering each aspect, all were rated high except for career advancement, which was at a moderate level. The overall supporting factors were also at a high level; however, salary and compensation were at a moderate level. The overall core competencies of personnel were high, with all dimensions rated high level as well. The factors influencing core competencies included responsibility, work environment, nature of work, employment type (government employee), recognition, and education level (primary education), which together explained 64.30% of the variance in core competencies (_adjR²= .643).

Therefore, administrators should assign responsibilities consisted with the nature of the personnel’s work and create a positive working atmosphere by recognizing and appreciating personnel who successfully accomplish their assigned goals.