The Development of the Blood Inventory System at Soeng Sang Hospital, Nakhon Ratchasima Province

Abstract

This research represents a study and development initiative aimed at examining the effects of enhancements to the blood inventory system at Soeng Sang Hospital. The investigation is structured into three phases: Phase 1 involves the analysis of existing blood inventory problems; Phase 2 focuses on of blood inventory system model development; and Phase 3 entails the evaluation of outcomes. The sample group for Phase 1 encompasses all patients treated at Soeng Sang Hospital from October 1, 2021, to September 30, 2023, who requested blood reservation or utilization. The sample group for Phase 3 select a specific target group consisting, including physicians and nurses. The research instruments utilized include data recording forms for blood reservation or usage requests from the HosXp system in Phase 1, the LINE application in Phase 2, and a satisfaction questionnaire concerning the blood bank service systems in Phase 3. Quantitative data analysis used descriptive statistics.

The research found that:

Phase 1 Problem condition of blood inventory.  thereby demonstrating a supply fulfillment rate of 84%. The quantity of expired blood totaled 23 units, equivalent to 2.08%, with the AB blood type reflecting the highest volume of expired units at 8, constituting 0.9% of the overall blood inventory over the three-year period.

Phase 2 Develop a model of blood inventory system. LINE Official Account was established and integrated into the Soeng Sang Hospital LINE group to facilitate automated responses regarding blood inventory levels, with the textual command for automated responses designated as “1.”

Phase 3, The evaluation results found that upon resulting in a 94% fulfillment rate for requests and a complete absence of expired blood. Additionally, the satisfaction survey revealed that overall satisfaction regarding blood reservation and usage requests attained 76.9% and 93.1%, respectively, while satisfaction with the blood inventory information system was recorded at 71.4%.