Development of a system for tracking coverage and timeliness in the Digital Disease Surveillance System

Authors

  • Supansa Suriya Division of Epidemiology, Department of Disease Control, Ministry of Public Health, Thailand
  • Jaruwan Malaikham Division of Epidemiology, Department of Disease Control, Ministry of Public Health, Thailand
  • Jiraporn Prommongkhol Division of Epidemiology, Department of Disease Control, Ministry of Public Health, Thailand
  • Suphanat Wongsanuphat

DOI:

https://doi.org/10.59096/wesr.v56i4.3775

Keywords:

disease surveillance system, data quality, dashboard

Abstract

Introduction: The Division of Epidemiology transitioned from the Report 506 (R506) system to the Digital Disease Surveillance (DDS) system, which used an API (Application Programming Interface) to enable direct transmission of data from healthcare facilities to the Department of Disease Control's database. This reported data was critical for monitoring disease trends and for surveillance, prevention, and control efforts. As such, monitoring the quality of data within the DDS system was essential. The aim of this study was to develop a database and create a dashboard that effectively monitored both the coverage and timeliness of disease reporting.

Methodology: This study employed the Software Development Life Cycle (SDLC) approach, which includes requirements gathering and analysis, system design and development, system testing, implementation, and maintenance. A prototype dashboard was tested by 24 users from various administrative levels, including regional, provincial, district, and sub-district health agencies.

Results: Key challenges in disease surveillance were data incompleteness and delayed reporting, which could impact policy decisions. System development began with designing a relational database and integrating data from multiple sources. Apache Airflow was used for automated data processing, updating Tableau Server dashboards hourly. The developed dashboard effectively tracks data completeness and timeliness. User testing revealed limitations such as data level adjustments, display filters, and font sizes, which were subsequently improved to enhance usability.

Conclusion: Tracking coverage and timeliness of the DSS dashboard improves disease reporting quality across all administrative levels, from national to healthcare facility levels, and includes a no-case notification system for accurate reporting. The dashboard is designed for user-friendly data visualization and real-time monitoring. Continuous user feedback is essential to refine the system, ensuring its effectiveness in disease surveillance and data quality improvement.

References

Ministry of Public Health, Thailand. Epidemiological operations manual [Internet]. 1999 [cited 2023 SEP 27]. Available from: https://1drv.ms/b/s!AmMqef08AJFc_TT06CCc4J7E3scs?e=QwlHqR (in Thai)

Communicable Disease Act, B.E. 2558 (A.D. 2015). Published in the Government Gazette Vol. 132, Part 86a, Page 26-44, dated 8th September B.E. 2558 (2015). Available from: https://ddc.moph.go.th/uploads/ckeditor2//files/พระราชบัญญัติโรคติดต่อ พ.ศ. 2558.pdf (in Thai)

Notification of the Ministry of Public Health [TH] RE: Designation and main symptoms of communicable diseases under surveillance B.E. 2562 (2019). Published in the Government Gazette Vol. 137, Part 20d, Page 2-10, dated 27 January B.E. 2563 (2020). Available from: https://ddc.moph.go.th/uploads/files/9320200128083444.PDF (in Thai)

Notification of the Ministry of Public Health [TH]. RE: Designation and main symptoms of communicable diseases under surveillance (Issue 2) B.E. 2565 (2022). Published in the Government Gazette Vol. 139, Part 163d, Page 4, dated 8 July B.E. 2565 (2022). Available from: https://ddc.moph.go.th/uploads/files/15020220718031723.PDF (in Thai)

Notification of the Ministry of Public Health [TH]. RE: Designation and main symptoms of communicable diseases under surveillance (Issue 3) B.E. 2565 (2022). Published in the Government Gazette Vol. 139, Part 223d, Page 2, dated 20 September B.E. 2565 (2022). Available from: https://ddc.moph.go.th/uploads/files/15720220926033413.PDF (in Thai)

Notification of the Ministry of Public Health [TH]. RE: Criteria and methods for reporting dangerous communicable diseases, communicable diseases under surveillance, or epidemic diseases, B.E. 2560 (2017). Published in the Government Gazette Vol. 134, Part 316d, Page 3-6, dated 21 December B.E. 2560 (2017). Available from: https://ddc.moph.go.th/uploads/ckeditor/c74d97b01eae257e44aa9d5bade97baf/files/003_7gcd.PDF (in Thai)

Department of Disease Control [TH], Division of Epidemiology. Disease surveillance reporting system 506 [Internet]. [cited 2023 Sep 27]. Available from: http://doe.moph.go.th/surdata/index.php (in Thai)

Department of Disease Control (TH), Division of Epidemiology. Digital Disease Surveillance reporting manual for communicable diseases under the Communicable Disease Act B.E. 2558 [Internet]. [cited 2023 Sep 27]. Available from: https://drive.google.com/file/d/1qBUFjmI2MB1EdCdsbdpt_S4WmwpAnA5m/view (in Thai)

GeeksforGeeks. System development life cycle [Internet]. 2024 [cited 2024 Sep 8]. Available from: https://www.geeksforgeeks.org/system-development-life-cycle/

Mubayi A, Castillo-Chavez C, Chowell G, Kribs-Zaleta C, Ali Siddiqui N, Kumar N, et al. Transmission dynamics and underreporting of Kala-azar in the Indian state of Bihar. J Theor Biol. 2010;262(1):177-85. DOI: 10.1016/j.jtbi.2009.09.012

Adokiya MN, Awoonor-Williams JK, Beiersmann C, Müller O. Evaluation of the reporting completeness and timeliness of the integrated disease surveillance and response system in northern Ghana. Ghana Med J. 2016;50(1):3–8. doi:10.4314/gmj.v50i1.1

Ibrahim NK. Epidemiologic surveillance for controlling Covid-19 pandemic: types, challenges and implications. J Infect Public Health. 2020;13(11):1630-38.

Malaikham J, Suriya S, Prommongkhol J, Wongsuwanphon S, Wongsanuphat S. Development of innovations for analyzing surveillance situations of communicable diseases in Thailand using the design thinking process. WESR [Internet]. 2025 [cited 2025 Mar 31];56(3):e3571. Available from: https://he05.tci-thaijo.org/index.php/WESR/article/view/3571 (in Thai)

Ministry of Public Health (TH), Office of the Permanent Secretary. Performance Agreement (PA) manual for ministry of public health executives, fiscal year 2024 [Internet]. [cited 2024 Jul 5]. Available from: https://drive.google.com/file/d/1Hbed2L9VogW62m4SPj5ZvsI708mEhjyc/view?usp=sharing (in Thai)

Nsubuga P, White ME, Thacker SB, Anderson MA, Blount SB, Broome CV, et al. Chapter 53 Public health surveillance: A tool for targeting and monitoring interventions. In: Jamison DT, Breman JG, Measham AR, Alleyne G, Claeson M, Evans DB, et al, editors. Disease Control Priorities in Developing Countries. 2nd edition. Washington (DC): The International Bank for Reconstruction and Development / The World Bank; 2006. Available from: https://www.ncbi.nlm.nih.gov/books/NBK11770/

Singletary V, Baker EL. Building Informatics-Savvy Health Departments: the systems development life cycle. J Public Health Manag Pract. 2019;25(6):610-1.

Monster Connect. Relational database [Internet]. [cited 2024 Sep 8]. Available from: https://monsterconnect.co.th/relational-database/

Munappy AR, Bosch J, Olsson HH. Data pipeline management in practice: challenges and opportunities. In: Morisio M, Torchiano M, Jedlitschka A, editors. Product-Focused Software Process Improvement. PROFES 2020. pp 168–84. DOI: 10.1007/978-3-030-64148-1_11

Stadler, J. G., Donlon, K., Siewert, J. D., Franken, T., & Lewis, N. E. Improving the efficiency and ease of healthcare analysis through use of data visualization dashboards. Big data. 2016;4(2):129–35. DOI: 10.1089/big.2015.0059

Vahedi A, Moghaddasi H, Asadi F, Hosseini AS, Nazemi E. Applications, features and key indicators for the development of Covid-19 dashboards: A systematic review study. Informatics in Medicine Unlocked. 2022; 30: 100910. DOI: 10.1016/j.imu.2022.100910

Chow A, Leo YS. Surveillance of Disease: Overview. International Encyclopedia of Public Health. 2017;124-38. DOI: 10.1016/B978-0-12-803678-5.00439-2

Simba, Daudi & Mwangu, Mughwira. Application of ICT in strengthening health information systems in developing countries in the wake of globalisation. African health sciences. 2005; 4: 194-8.

Downloads

Published

2025-04-29

How to Cite

Suriya, S., Malaikham, J., Prommongkhol, J., & Wongsanuphat, S. (2025). Development of a system for tracking coverage and timeliness in the Digital Disease Surveillance System. Weekly Epidemiological Surveillance Report, 56(4), e3775. https://doi.org/10.59096/wesr.v56i4.3775

Issue

Section

Original article